Shipping policy
- Which countries does Alila ship to?
Alila ships to the US, UK, Europe, UAE, Australia, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan, and South Africa.
- What are the international shipping costs and duties?
For all international orders from outside India, orders under INR 40,000 (approx. USD 540) are charged INR 1500 per kg (approx. USD 30).
Please note that customs duties and taxes will be charged at the time of delivery based on actual duties charged by your country of the delivery address.
- Can I return, exchange or cancel an international order?
You can cancel your order within 24 hours of order. Please note that international orders are not eligible for returns or exchanges. To cancel your order please email us at info@jaipurhues.com
- How long will it take for my order to reach me?
From the time of shipping – it will take about 10-12 days for your international order to reach you.
- What payment methods does Alila allow for international shipping?
You can use all international credit cards to make the payment for your international shipping orders.